Cancellation & Refund Policy.

Every event is planned according to the specific date, guest requirements, selected services, location, and arrangements requested by the client. Because preparation may begin before the event date, cancellation terms may depend on how far in advance the cancellation is received.

If you need to cancel your event, please contact Bites N Clicks as soon as possible. Cancellation requests should be communicated directly to our team rather than through an informal or third-party channel.

• Cancellation requests should be submitted as early as possible before the scheduled event date.
• We will review the event status and any work or commitments already made.
• Any applicable refund will be determined after reviewing the cancellation request and relevant booking terms.
• If a separate signed agreement contains cancellation terms, those terms will apply to the booking.

Refund eligibility depends on the circumstances of the cancellation, the timing of the request, and whether costs or services have already been committed for the event.

Deposits or advance payments may be used to secure your event date and begin preparation. Amounts already committed toward non-recoverable supplies, staffing, rentals, custom preparation, or other event-related costs may not be refundable.

If a refund is approved, the applicable amount and processing method will be communicated to the client before the refund is issued.

If you are unable to hold your event on the originally selected date, you may contact us to request a new date. We will do our best to accommodate the change based on our availability.

A date change is not automatically guaranteed. Availability, staffing, venue requirements, supplies, and other event commitments may affect whether the requested new date can be accepted.

Certain costs may become non-refundable once preparation has started or commitments have been made specifically for your event.

Where applicable, these costs may be deducted from any refundable amount. We will communicate relevant details when reviewing your cancellation request.

Cancellations made shortly before the scheduled event may have limited refund eligibility because staffing, supplies, preparation, transportation, rentals, and other arrangements may already be finalized.

We understand that unexpected circumstances can occur. Each short-notice cancellation will be reviewed based on the circumstances and the costs already committed to the event.

Events may occasionally be affected by severe weather, emergencies, venue issues, transportation disruptions, or circumstances outside the control of Bites N Clicks.

If an unexpected situation affects your event, we will communicate with you and review the available options, which may include rescheduling where practical and subject to availability.

Any refund or adjustment in these circumstances will depend on the nature of the situation, services already committed, third-party costs, and the specific terms applicable to the booking.

If you need to cancel, reschedule, or make changes to your event, please contact Bites N Clicks as soon as possible. Our team will review your request and explain the available options.